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Troova HQ
New Delhi, India
Operating Hours
Mon β Sat: 9:00 AM β 8:00 PM IST
WhatsApp: Available 24/7
Common Questions
Quick answers before you reach out.
How do I book a trip with Troova?+
Booking with us is simple. Browse our group or customized trips, select the one you like, and click 'Book Now' or 'Plan My Trip'. Our team will reach out via WhatsApp or phone to confirm details, collect a booking amount, and guide you through the rest of the process.
What is included in the trip price?+
Our trip prices typically include accommodation, meals as specified in the itinerary, transportation during the trip, an experienced trek leader or tour guide, permits and entry fees, and basic first-aid support. Flights, personal expenses, and travel insurance are usually not included unless mentioned.
Can I customize an existing group trip itinerary?+
Yes, absolutely. While our group trips run on fixed dates and itineraries, we also offer fully customized trips where you can choose your own dates, destinations, accommodation type, and pace of travel. Reach out to our team to design a journey tailored to your needs.
What is your cancellation and refund policy?+
Cancellation charges depend on how far in advance you cancel before the trip start date. Generally, cancellations made well in advance receive a higher refund percentage, while last-minute cancellations may not be refundable. Please refer to our Cancellation Policy page for complete details.
Is travel insurance mandatory?+
While not mandatory for every trip, we strongly recommend purchasing travel insurance, especially for trekking and high-altitude trips. It helps cover unforeseen circumstances such as trip cancellations, medical emergencies, and loss of belongings.
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